Our Policy
Refund Guidelines
At Amani Tennis Academy (ATA), we take pride in the quality of our merchandise. If you are not completely satisfied with your purchase, please review our policy below.
Returns
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Returns are accepted within 7 days of receiving your order.
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Items must be unused, unworn, unwashed, and in their original condition with tags intact.
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Proof of purchase (receipt or order confirmation) is required.
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Due to hygiene reasons, worn or damaged items cannot be returned.
Non-Returnable Items
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Customized or personalized items (e.g. name-printed shirts)
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Sale or discounted items, unless faulty
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days.
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Refunds will be issued to the original payment method.
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Shipping costs are non-refundable, unless the item is faulty or incorrect.
Exchanges
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Exchanges are allowed for size or gender changes, subject to stock availability.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Faulty or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or refund at no additional cost.
Contact Us
For all return or refund requests, please contact:
📧 amanitennisacademy@gmail.com
📞 +2347031482765